How do I become a salon partner?

Fill out the form on the ‘Become a Salon Partner’ page. The Partner Procurement Representative for your local area will be in touch as soon as possible.

Who is the sales rep for my area?

You can find out who the Partner Procurement Representative for your area is by visiting our ‘About’ page. This page has their email address and their Instagram handle. Feel free to connect with them whichever way suits you.

What brands do you stock?

All of our brands are vegan, cruelty free, and sustainability focused.  

We sell five brands.   

Oway - Formulas created from organic & biodynamic ingredients grown on the Ortofficina farm in Bologna, Italy. Oway range includes; hair colour, hair and scalp treatments, smoothing and curling system, styling and finish and hair care. 

Sophic - An Australian brand sharing the story of Australia through their products. Highlighting our landscapes, flora, fauna and people’s. Sophic offers hair colour and care.

Sinesia - A world of products and rituals from the neck up. The first beauty line that consciously blends the care of hair and skin with that of the head as a whole.

Phitofilos Professionale - Plant-based hair colour, haircare & styling. A completely unique hair colouring experience for you & your clients. Phitofilos’ range includes vegetable hair colour, hair and scalp treatments and styling and finish.  

Leaf Scissors - Worlds first sustainable scissor & razor, hand-made from Japanese steel.  

Paper Not Foil - Paper Not Foil is a revolutionary sustainable hair foil. Paper is made from construction waste (rock) to create a re-usable and fully degradable hair foil. 

Do you have an online portal for ordering?

We sure do!  

Australia you’ll find your portal here. 

New Zealand you’ll find your portal here.  

If you are a Salon Partner and have not been sent an invitation to the portal please get in touch with us at info@ecosalonsupplies.com.au 

How long does shipping take?

Startrack is the courier company we use.

Due to Covid-19, they are currently delays with shipping across the country.  

The below shipping estimations are what we a currently working with.  

Please note these estimations can change at any time.  

QLD 
Metro - 1-2 business days 
Regional - 3-5 business days 

NSW 
Metro - 2-3 business days 
Regional  - 3-5 business days 

VIC 
Metro - 3-5 business days 
Regional - 4-7 business days 

WA/SA/TAS 
Metro/Regional - 4-7 business days 

You will always receive a tracking code with your invoice.  

For the most up-to-date information on your delivery, we recommend using your tracking code.  

Do you have a warehouse in New Zealand?

Yes! We have recently opened a warehouse in New Zealand to reduce shipping times.

What happens if my order is broken?

If your order is broken, please get in touch with your Partner Procurement Representative as soon as possible.  

You will need to provide them with information on what item/items are broken and provide photos. 

Your Partner Procurement Representative will advise you on next steps and sort out a replacement.  

You can find contact details for your sales rep by visiting our ‘About’ page. 

Who do I ask for technical product education and support?

Gabby and Adam make up our education team here at Eco Salon Supplies. You can find their contact details on our ‘About’ page.

Where do I find out about your education offerings?

We have a whole page dedicated to our education resources. Check it out here.

Last updated: 23/08/2023