Ever wondered how top hairdressers keep clients coming back? Join us as we uncover Blair from Pure Holistic in Canberra, Jade from Prive Hair and Makeup in Melbourne, and Emma from The Abbey Hill Collective in Albury-Wodonga, sharing their most creative negotiation stories. Learn how to ethically recommend retail products to clients, empowering them to maintain their salon-quality hair at home, just like a specialist providing prescriptions for ongoing care.